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2022 Community Survey Results

Billerica Police | MA Posted on April 27, 2022 by BPD TechMay 5, 2022

The Billerica Police Department just conducted a Community-Wide Survey on Local Policing in order to gauge various metrics related to community sentiment as to how well we are doing ranging from engagement and partnership to perceptions of safety and security. We also sought to gauge the level of community trust in its police while also determining where residents would like to see more police resources allocated in the future.

The survey was sent out to residents primarily through Nextdoor and Twitter, where we requested only town residents and businesses to participate. Currently there are 8,104 verified households in Billerica using Nextdoor, which is an internet-based information sharing tool used to bring neighbors and neighborhoods together for positive exchanges. Over the 14-day period the survey was active, we received 342 completed responses, which is a response rate of just over 4%.

A review of the responses indicate that our police department is doing very well in the area of community trust and engagement, with over 85% of respondents reporting that the department does develop relationships with community members, while also showing strong efforts towards communication and problem solving. In terms of Community Policing, defined in the survey whereby the police work with the community to address the root causes of crime through a wide range of
activities, approximately 80% of the survey respondents felt the police utilized community policing
principals either “somewhat” or “to a great extent”.

When looking towards programs that are offered through the Billerica Police Department, respondents gauged their relative importance in the following averages, where 10 was “very important” to 1 being “not important at all”. The highest responses on these programs were as follows:

Behavioral Health Assistance mental health collaborative 8.7
Elder Affairs (working with Council on Aging on neglect/abuse) 8.6
Domestic Violence Advocates 8.5
School Resource Officer, specially trained to work in public school 8.37
Juvenile Diversion Programs for first time offenders 8.34
Body Worn Cameras and in-car video recording 7.78
Police Athletic/Activities League (PAL) 7.58
Police Bicycle Patrol 7.24
Citizen Police Academy (familiarization training) 6.29

One area of interest from the survey was a desire by residents to engage in a neighborhood citizen crime watch group. Over 61% of respondents expressed a desire to participate in a “crime watch group”. A great way for residents to organize a Neighborhood Crime Watch group is through Nextdoor. Currently Nextdoor in Billerica has 40 distinct geographically contiguous neighborhoods consisting of 11,711 verified resident members. Resident representatives from each of the 40 verified neighborhoods are able to create a group for that neighborhood for the purpose of sharing crime and safety information. Relevant information from the groups could later be shared at the groups’ discretion with the Billerica Police, who would then assign officers who covers that groups’ geographic sector across three separate patrol shifts over a 24-hour period. Working directly with the residents in that group will allow officers and residents to work together to identify solutions to the issues at hand and, later, evaluate their effectiveness.

We will be conducting similar surveys in the future in an effort to evaluate the effectiveness of our programs and the wants and needs of the community. Please use out department website to see the various services we offer the community as well as to provide direct input on how we can better improve our services.

Thank you again for all those who participated in the Community-Wide Survey on Local Policing.

Respectfully,

Chief Roy W Frost

Complete survey results are available here – Survey Results

Coffee with a Cop – Cumberland Farms on Friday, April 29th 7-9AM

Billerica Police | MA Posted on April 26, 2022 by BPD TechApril 26, 2022

Please join us for “Coffee with a Cop”, a national initiative focused on improving police/community relations through common ground. Spend a few minutes with your local patrol officers and enjoy a hot cup of coffee on us at Cumberland Farms on April 29th, 2022 from 7am to 9am.

Community Fundraiser – Mooyah Billerica on Saturday, April 30th 11-2pm

Billerica Police | MA Posted on April 26, 2022 by BPD TechApril 26, 2022
Get ready for summer with our local heroes! Grab lunch with the family and meet Billerica’s local first responders. Members of the police, fire and paramedic community will be on site to help us raise funds for our Local Food Bank. Learn about bike safety, fire safety and other department programs. MOOYAH will be donating 25% of in-restaurant sales to the Billerica Food Pantry. Saturday, April 30, 2022 11-2pm.

Billerica Interfaith Association Shares Event with Billerica Town Leaders

Billerica Police | MA Posted on April 19, 2022 by BPD TechApril 19, 2022

Sunset this past Monday evening was marked by an invitation from the Dawoodi Bohra Community and other members of the Billerica Interfaith Association where Town Manager John Curran and Police Chief Roy Frost participated in enjoying an evening meal at sunset, known as an “iftar” marking a break in the day’s fast during Ramadan. The Dawoodi Bohra mosque in Billerica was officially inaugurated in 2004 and has been a wonderful addition to our community since that time. As a longstanding member of the Billerica Interfaith Association, our friends from the mosque have faithfully served this community, whether through its work at the Community Food Pantry, providing support during the annual Clean Up Green Up events, or the multitude of other community focused events, we can always count on our Dawoodi Bohra neighbors to provide a helping hand. Joining us at last nights event was our partners from the United States Attorney Office for the District of Massachusetts, including US Attorney Rachael Rollins and her staff, along with our Law Enforcement partners at the FBI.

Photo Credit – Trea Lavery from the Lowell Sun

Photo Credit – Trea Lavery from the Lowell Sun

Prescription Drug Take Back – April 30, 2022

Billerica Police | MA Posted on April 19, 2022 by BPD TechApril 19, 2022

Saturday, April 30, 2022, from 10 AM to 2 PM the Billerica Police Department and Billerica Substance Abuse Prevention Committee will participate in Take Back Day for Prescription Medications. The location is DPW at 250 Boston Road. Please dispose of unwanted or unneeded medications properly, flushing or throwing in the trash is not proper or safe disposal. If you cannot make Saturday, BPD provides a safe disposal bin in the PD lobby. More details from DEA at the link.

DEA Drug Take Back

 

Letter From Chief Frost

Billerica Police | MA Posted on April 11, 2022 by BPD TechApril 11, 2022

My name is Roy Frost and I am the new Police Chief in Billerica. On December 21, 2021 Town Manager John Curran appointed me to lead the Billerica Police Department. Over the past eight years I have served as Deputy Chief under former Chief, Dan Rosa. I live in Billerica with my wife and children who all attend Billerica public schools. I love this community and excited for the opportunity to serve the town in this new position.

As we are slowly coming out of the recent world-wide pandemic, I hope to personally meet as many residents and business owners as possible. I am a strong believer in the principals of Community Policing, specifically partnering with a cross section of the community to jointly identify problems and develop proactive ways to address them. As a longtime resident, parent, student and employee in the Town of Billerica, I have a strong sense of the need for fostering trust and cooperation with our neighbors. We only need to look at the national news to see that law enforcement is facing a crisis in the area of Trust and Legitimacy when it comes to being fair and impartial stewards of the law. Although the majority of the approximate 700,000 law enforcement officers in this country honorably serve the public every day, placing their lives on the line, we also recognize that there are many examples of these trusted public servants falling far short of their oath. Going back to the time of Sir Robert Peel in 1830, founder of the world renowned Metropolitan Police Service and considered by many to be father of British and American policing, modern policing learned early on the importance of his 7th principal of policing “Police, at all times, should maintain a relationship with the public that gives reality to the historic tradition that the police are the public and the public are the police; the police being only members of the public who are paid to give full-time attention to duties incumbent on every citizen in the interests of community welfare and existence”. As your Police Chief I am committed to leading the department with this principal in mind.

While I recognize that Billerica has consistently received high marks by outside evaluators as being a safe place to live in national comparison with other similarly sized communities, I am also keenly aware that each individuals’ perception of safety must be factored when considering community health and safety. Expanding on the work of former Chief Rosa, I will concentrate additional time and resources in the development of community partnerships throughout all sectors of Billerica. This will include increased engagement of young people, through collaboration with our Recreation Department and Boys and Girls Club as well as through PAL (Police Athletic League). Our Community Engagement officer, Lt Troy Opland, has recently organized a Ball Hockey Tournament during April School vacation. The tournament will consist of three division for youth as young as eight to high school age, who will be coached by volunteer Billerica Police officers. We are also developing Flag Football and Street Hockey options for the summer and fall months. In addition to our youth engagement, we are also planning events to interact with our seniors in collaboration with the Council on Aging, such as a breakfast event where officers will serve seniors while also providing scam avoidance education and awareness related to the ever-increasing financial targeting of our senior population. Additionally, we are planning events with our Faith Community to engage them on safety and security measures related to the physical security of congregants as well as vandalism detection and awareness related to hate and intolerance. Moreover, we have already started up our highly successful Coffee with a Cop program, having recently run another well-attended community collaboration at Panera Bread in North Billerica earlier this past March. We are planning to continue these, as well as more neighborhood-centered community meeting events, to collaborate and problem solve with our residents on the best ways to improve their quality of life.

I look forward to working with all of you in the community as I work towards successfully leading your police department. Please feel free to visit our website at www.billericapolice.org for a more detailed listing of our services. Also, please look for our newly released Community Survey to help us obtain accurate and relevant feedback from the community related to current perceptions, needs and wants of a representative cross-section of the community. Your input is vital to the safe and healthy growth of your town.

2022 Community Survey – https://police.billericaps.com/index.php/2022-community-survey/

Sincerely.
Chief Roy W Frost

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