Our officers make every effort to perform their duties in a competent, courteous and professional manner. Frequently, many officers exceed the expectations of the public by providing exceptional service that surpasses the norm. If you observe an officer performing his or her duties in a manner that you think is exceptional and reflects favorably upon the officer and the Billerica Police Department, then we encourage you to take a moment and tell us about it.
Officers take great pride in being recognized by members of the public when they have performed their duties in an exceptional manner. Perhaps more importantly, officers who receive such accolades and encouragement from the community recognize how their efforts are appreciated. This encouraging atmosphere improves officer morale and drives all officers to work harder to improve their individual performance and the quality of the services they provide to the citizens of Billerica.
Chief Roy Frost