If you have an emergency, please call 911. This form is to be used for information purposes only. We will make every effort to respond to you in a timely manner.
This form is for general inquiries. For specific requests use these forms:
- General address and alarm updates
- Vacancy notification
- CodeRED number/email removal request
- Commend an Employee
- Traffic complaints
If you want to request your numbers and/or email addresses be removed from our CodeRED call lists please use this form.
Submissions should not be used for emergencies. Please do not expect a response during weekends. Normal monitoring is during business hours M-F 8am-4pm.
Address: 6 Good St, Billerica, Massachusetts 01821
Emergency: Dial 911
Non Emergency Phone: 978-671-0900 or 978-667-1212
Direct Dial Numbers:
Animal Control 978-215-9639
Chief’s Office 978-215-9652
EMS Billing and Accounts Payable 978-215-9654
Information Technology 978-215-9636
Firearms Licensing 978-215-9611
Traffic Safety 978-215-9641