• Protect your computer with the most recent updates installed for spam filters, anti-virus and anti-spyware software and a secure firewall.
• Shop on trustworthy websites.
• Protect your personal information.
• Offers on websites and in unsolicited emails can often sound too good to be true, especially extremely low prices on hard-to-get items.
• Shoppers should always look in the address box for the “s” in https:// when checking out of a shopping session.
• It’s best to use a credit card, because under federal law, the shopper can dispute the charges if he or she doesn’t receive the item. Shoppers also have dispute rights if there are unauthorized charges on their credit card, and many card issuers have zero liability policies under which the card holder pays nothing if someone steals the credit card number and uses it.
• Keep all documentation including a final confirmation page or the confirmation by email.
• Check your statements often.
• Federal law requires that orders made by mail, phone or online be shipped by the date promised or, if no delivery time was stated, within 30 days. If the goods aren’t shipped on time, the shopper can cancel and demand a refund.